Genpest360

Marketing Automation and Lead Generation

Create and send targeted email campaigns to promote services or special offers.
Send bulk SMS messages for promotions, reminders, or updates.
Manage and schedule social media posts to engage customers.
Capture and manage leads from various sources (website, calls, referrals).
Track potential customers through the sales funnel (e.g., inquiry, quote, booking).
Automate follow-ups with leads and customers to improve conversion rates.

Order Tracking and Sales Management

Automatically manage customer inquiries with reminders and communication history tracking.
Generate and dispatch custom quotes with pricing and service details.
Create, manage, and send digital contracts for e-signatures with clear terms and renewal tracking.
Convert quotes to sales orders, track fulfillment, and link to inventory and billing systems.
Generate and send detailed invoices with multiple payment options for customer convenience.
Integrate with payment gateways for seamless online transactions and automatic payment status updates.
Send automated reminders for overdue payments with customizable schedules and messages.

Inventory Management

Record and manage initial inventory levels at the start of a financial period.
Create and track purchase orders for materials or products from suppliers.
Purchase Inward: Log and verify received goods against purchase orders for accurate inventory updates.
Manage and process returns of defective or excess materials to suppliers.
Track the movement of materials between warehouses or locations seamlessly.
Organize and optimize storage, inventory, and operations within warehouses.
Analyze inventory based on the age of stock to identify slow-moving or obsolete items.
Generate a comprehensive overview of current inventory levels, including quantities and values.

Products Summary

Organize products or services into broad groups for easier classification and management.
Further divide categories into specific subgroups for more detailed organization.
Manage detailed information about items, including descriptions, SKUs, and specifications
Create and maintain customizable price lists for different products, customers, or regions

Customer Management Portal

Track and manage company assets, including equipment and tools, for maintenance and accountability.
Create, store, and manage digital contracts with terms, conditions, and renewal tracking.
Enable customers or technicians to purchase pest control products directly through an integrated shop.
Automate Annual Maintenance Contract renewals and send timely reminders to customers
Schedule and send automated reminders for upcoming or recurring pest control services.
Collect, track, and analyze customer feedback to improve service quality.
Store and organize important documents, reports, and files in a centralized digital system
Upload and manage floor plans to plan and document pest control treatments for specific areas.
Generate detailed service reports with findings, treatments, and recommendations for customers
Streamline customer management by creating and tracking service orders, history, and communication.

Service Management and Maintenance

Establish consistent pest control procedures with documented steps.
Optimize service schedules for technicians and customers effectively.
Generate detailed reports on scheduled services, including status and completion details.
Automate Annual Maintenance Contract tracking, renewals, and reminders for seamless customer service.
Manage services by geographic location for efficient resource allocation.
Use floor plans to document and plan pest treatments in specific areas.
Assess and manage risks associated with pest control activities at specific sites.
Track materials used for inventory and cost management during services.
Map and monitor locations where pest control devices or traps are installed
Analyze and generate reports on pest activity trends to improve treatment strategies.
Oversee fumigation contracts, jobs, and certificates efficiently.
Monitor and analyze technician performance and service completion rates
Track and manage warranty-related services for customers.
Integrate service schedules and reminders with digital calendars to manage time efficiently.

Accounts

Set up and oversee fiscal year periods for precise accounting and reporting.
Maintain a detailed record of all financial transactions with customers, including payments and balances.
Track and manage all financial transactions with suppliers, including purchases and payments.
Monitor and manage outstanding bills for customers or suppliers for better cash flow management.
Track and handle unpaid invoices for improved cash flow.

Employee Management

Track and manage employee attendance for payroll and analysis
Mark attendance using GPS or geofencing based on employee location.
Maintain accurate company holiday lists for attendance and scheduling.
Manage and authorize employee leave requests.
Monitor and optimize employee travel routes for field services or deliveries.
Track employee travel details, including distance, time, and expenses for reimbursement.
Organize employee training for skills and compliance.

Payroll Management

Ensure payroll processes comply with qualifications, certifications, and legal requirements.
Accurately manage and disburse employee salaries promptly.
Monitor and regulate employee rewards for performance or targets.
Automate payroll processing, including deductions, taxes, and net pay calculations.
Ensure payroll and employee management adhere to local labor laws and regulations

Vehicle Management

Integrate GPS tracking for real-time monitoring of vehicle locations and routes.
Automate follow-ups for vehicle servicing to maximize performance.
Monitor vehicle expenses like fuel, repairs, tolls for effective budgeting.

Vendor Management

Features